Payments, invoices and cancelling
Pay, get an invoice, change or cancel your plan.
Payments are taken by Paddle, our reseller. It charges taxes, sends invoices and handles refunds.
Paying
- Choose Pro on the pricing page. If you aren't signed in, the site asks you to sign in first.
- Checkout opens in a secure Paddle window. Add a VAT number if you need one.
- After payment the plan shows in your account within seconds, and in the app after the next licence renewal.
Invoices
Paddle e-mails an invoice after every payment. Find your orders at paddle.net by the e-mail address used at checkout.
Cancelling
Cancel from your account under Billing, or at paddle.net. It won't renew, and Pro stays active until the end of the paid period; then the app returns to the free features.
Changing the payment method
Update your card under Billing in your account. If a payment fails, Paddle tries again; without payment the subscription ends.
Paid from another address
If the e-mail used at checkout differs from the one you sign in with, write to us with the Paddle order number and we'll move the licence.